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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Allison

Hannah Allison

November 9, 2024

5  out of  5
rating by Hannah Allison
"The staff was very responsive, attentive, and had a great attitude while helping us setup our insurance policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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phillip johnson

November 1, 2024

5  out of  5
rating by phillip johnson
"Very polite and courtesy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Noah Taylor

October 21, 2024

5  out of  5
rating by Noah Taylor
"Great communication and made it easy to navigate the auto insurance process!"
We responded:
"Thank you Noah! We always try to explain coverage well, but make it easy as too! We appreciate you! "
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jennifer May

October 11, 2024

5  out of  5
rating by jennifer May
"Wonderful service! Very fast, efficient and effective!!"
We responded:
"Thank you Jennifer for the kind words! We appreciate you! "
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Ashley Casto

October 10, 2024

5  out of  5
rating by Ashley Casto
"So happy we switched to Jess! Her team made the process easy for us! I appreciate the time they took to look over our insurance to make sure we have the correct amount of coverage."
We responded:
"Thank you Ashley! We enjoyed working with you and your family and look forward to many years of friendship!!! "
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Johnda Oliver

October 9, 2024

5  out of  5
rating by Johnda Oliver
"This was such a wonderful experience. Jordan was our agent and he was very friendly and knowledgeable. Jessica even came in and introduced herself. When leaving Jordan walked us out and again Jessica thanked us for our business. We never got this kind of service and hospitality from our other insurance company and we had insurance through them for 48+ years. Thank you so much"
We responded:
"Thanks Johnda! Welcome to the State Farm family! We are so happy you chose our agency! "
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Amy Elkins

October 2, 2024

5  out of  5
rating by Amy Elkins
"Jess was very helpful and informative with our homeowners, auto and our travel trailer coverage. The staff has been very helpful and responsive whenever I call with questions."
We responded:
"Thank you so much Amy for your kind review! We appreciate your family!"
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Ally Nicole

October 2, 2024

5  out of  5
rating by Ally Nicole
"I switched my vehicle and house to State Farm and am beyond happy that I did. Jessica Haukedahl and her assistants always respond in a timely manner, and it is obvious that their commitment to their customers is one of their top priorities. Unfortunately, I had a little incident with my vehicle back in December and what could have been a nightmare of a process was easy and painless with State Farm. Beyond grateful how smooth the process was to get my vehicle back to me. Recently I had damage due to the high winds from Hurricane Helene and Jessica responded to me within the hour and assisted in the most efficient way possible. If you are considering switching to State Farm, stop considering and make the jump. Thank you, Jessica and your team, for always be the best in the business!"
We responded:
"Thank you so much Ally for your review! We are always happy to help jump in and assist with any claims we can! We appreciate you! "
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Cindy Stambaugh

September 27, 2024

5  out of  5
rating by Cindy Stambaugh
"My agent Page was very pleasant and answered all my questions thoroughly. I would highly recommend her. I also saved a lot of money on my insurance. I saved 93.00 per month switching to them."
We responded:
"Thank you, Cindy, for your wonderful review! I'm happy to hear that Paige was able to assist you thoroughly and that you found her pleasant to work with. It's great that you were able to save money on your insurance! We appreciate your recommendation and are always here for any future questions or needs. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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andré jackson

September 16, 2024

5  out of  5
rating by andré jackson
"Jessica, has been extremely helpful and very accessible! She always responds back within minutes! I switched my business insurance to State Farm and was able to save alot of money monthly! Thank you Jessica!"
We responded:
"Thank you, André! I'm glad to hear that you found our service helpful and accessible. It's great that we could assist you in switching your business insurance to State Farm and help you save money monthly. If you ever need anything else or have more questions, feel free to reach out anytime. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Crystal Morrison

September 6, 2024

5  out of  5
rating by Crystal Morrison
"Mr Garcia was very helpful in explaining the policy. I would recommend him and State Farm."
We responded:
"Crystal, thank you for your wonderful review! I'm glad to hear that Mr. Garcia was able to help you understand your policy. We appreciate your recommendation and are here for any future needs you may have. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Shane Linville

September 4, 2024

5  out of  5
rating by Shane Linville
"Saved us lots on insurance. Jordan was very responsive and easy to work with. He made the switch very easy and followed up quickly with our paperwork. Highly recommend 👌"
We responded:
"Thank you, Shane! I'm glad Jordan was able to assist you effectively and make the switch seamless. We appreciate your recommendation and are here for any future needs. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Zac Bransn

September 2, 2024

5  out of  5
rating by Zac Bransn
"I recently switched from Progressive. Although I had been with them for years this office with state farm as able to save me over 100$ a month by switching. I’d recommend to anyone get a quote. It’s free to find out if you could be saving."
We responded:
"Zac, I'm glad you chose to switch to our office and that we could help you save over $100 a month! Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Raini Perry

August 31, 2024

5  out of  5
rating by Raini Perry
"I recently switched to State Farm after receiving a lesser quote than the insurance i had at the time. This will save me so much money. The switch was easy and only took less than 15 minutes. Jordan Garcia was super helpful, and offered me the best quote possible. I'm so happy I'm a State Farm customer now. I look forward to our business together. Thank you."
We responded:
"Raini, thank you for sharing your experience! I'm glad to hear that Jordan was able to assist you with a smooth and quick switch to State Farm. It's great to know you're happy with the savings and service. We're here for any future needs or questions you might have. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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April Morrison

August 22, 2024

5  out of  5
rating by April Morrison
"Easy to work with and super nice!"
We responded:
"April, thank you for your kind words. I'm glad you found us easy to work with and appreciated our service. If you need any further assistance, we're here to help. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Aubrey E.

August 12, 2024

5  out of  5
rating by Aubrey E.
"It was incredibly simple to set up my renter's insurance, and the agent I spoke with was funny and polite--treated me like family! I will choose this agency again in the future if I need another policy."
We responded:
"Hey Aubrey! I'm so glad you had a great experience setting up your renter's insurance with us! It's awesome to hear that we made you feel like family. We're here for you anytime you need another policy. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Greathouse Devan

July 30, 2024

5  out of  5
rating by Greathouse Devan
"Both Jessica and Jordan were quick to help me set up my insurance. They answered all of my questions and ensured me a quality insurance plan."
We responded:
"Hey Devan, Thank you for the review! I'm happy we could help you set up your insurance and answer all your questions. If you need anything else, we're here for you! - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Jordan Garcia

July 29, 2024

5  out of  5
rating by Jordan Garcia
"You can tell that Jessica cares when you speak with her. She's extremely knowledgeable and shares that knowledge fully with whom she works. We bundled our auto insurance and a term life policy for myself. With our auto insurance, we were able to cut our monthly premium by over $80/month versus our previous insurance company and actually increase our amount of coverage! I'll be returning to purchase additional life insurance policies for the other members of my family and to also bundle my home insurance (we just didn't qualify at the time due to our claim history). I highly recommend Jessica's agency."
We responded:
"Hi Jordan! Thanks a bunch for your awesome review! I'm so glad you found our services helpful and that we could save you money on your auto insurance while increasing your coverage! It's wonderful to hear you're considering more life insurance policies and bundling your home insurance with us in the future. If you have any questions or need further assistance, feel free to reach out anytime. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Buddy Cummins

July 28, 2024

5  out of  5
rating by Buddy Cummins
"I had the pleasure of dealing with Paige and she was a delight to talk and discuss my insurance needs. She answered all my questions and got me what insurance I needed. Paige was a great and I recommend this State Farm office to everyone."
We responded:
"Hey Leon, thanks a bunch for your awesome review! I'm so glad Paige could assist you with your care insurance and home insurance needs and answer all your questions. We appreciate your recommendation and are always here to help with anything you need in the future! - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Renee Bayless

June 18, 2024

5  out of  5
rating by Renee Bayless
"I had the pleasure of working with Jessica Haukedahl from State Farm insurance and I cannot say enough positive things about my experience. Jessica was not only incredibly prompt in responding to my inquiries, but she also showed a level of courtesy, compassion, and understanding that truly set her apart from other insurance agents I have worked with in the past. In a stressful situation, Jessica's calm and reassuring demeanor put me at ease and made the entire process much smoother. She took the time to listen to my concerns, answer all of my questions, and provide me with the support I needed during a challenging time. I highly recommend Jessica Haukedahl and State Farm insurance for their exceptional customer service and commitment to their clients. Thank you, Jessica, for your professionalism and dedication to ensuring that your customers are well taken care of."
We responded:
"Renee, your detailed feedback is truly appreciated! I'm pleased to hear that my prompt responses and compassionate approach positively impacted your insurance experience. Providing exceptional customer service is my top priority, and I'm grateful for your recommendation. I appreciate your trust in my team and me to help you protect what matters most. Please feel free to reach out for any future assistance or questions about your insurance needs. Thank you for being part of our Ashland State Farm family! - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY."
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Gina Ann

June 14, 2024

5  out of  5
rating by Gina Ann
"The best by far!!! She has always been so nice and she's very fast on getting your quotes together and taking care of everything. This is the cheapest place I found as well. I have never dealt with an insurance company were they treat you like you are family or a long time friend but this place does and Jessica is very professional AND treats you like a person not a number or dollar!!"
We responded:
"Thank you for the wonderful feedback, Gina! We are thrilled to hear that you had a positive experience with our office. Providing exceptional service and treating our clients like family is always our top priority. If you ever need assistance in the future, we are here to help. - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Donna Winters

June 11, 2024

5  out of  5
rating by Donna Winters
"Page was so friendly and helpful! She took a lot of her time to explain everything to me in detail."
We responded:
"Donna, your positive review is greatly appreciated! I'm pleased to hear that Page took the time to explain everything thoroughly to you. Providing exceptional service is our priority, and we're grateful for your positive feedback. Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Amanda Hilton Hall

June 10, 2024

5  out of  5
rating by Amanda Hilton Hall
"Awesome people work here and always there when you need them. Thanks for all you do y’all are amazing"
We responded:
"Amanda, we're happy to hear you find our team amazing and always there when you need us! Thank you for your kind words, we're grateful for your positive feedback! Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Marilyn Serrano

June 7, 2024

5  out of  5
rating by Marilyn Serrano
"Everyone was so friendly and helpful!"
We responded:
"Marilyn, we're thrilled you found our team friendly and helpful! Providing exceptional service is our priority, and we're pleased you had a great experience with us. If you need any further assistance, feel free to reach out anytime! - Jessica Haukedahl - State Farm Insurance Agent, Ashland, KY"
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Shari Robinette

June 5, 2024

5  out of  5
rating by Shari Robinette
"Jessica Hauckedah has been the most helpful, knowledgeable, and personable insurance agent I have ever dealt with in 40 years. She is honest and upfront with everything. I am honored that she is my insurance agent. I wish there were more people like her."
We responded:
"Thank you so much for the kinds words Shari, we appreciate you!"